09Ongoing care
Facility management
Ongoing management of a building's services under one contract: planned maintenance, call-outs, cleaning and reporting, with one person accountable for all of it.
Managing several units or a whole building?
Annual contracts have their own page: who they are for, how one is set up, and a site-assessment request built for property managers.
See annual maintenance contractsGood for
- Building owners and landlords
- Schools and nurseries
- Offices and retail portfolios

Marker 09: where this work happens
Signs you need this
- Several units and a folder of suppliers
- No planned maintenance, only emergencies
- Owner living abroad who needs reports
- School, office or retail site needing scheduled cover
What the work includes
- 01Annual maintenance contract
- 02Planned preventive maintenance calendar
- 03Call-out response for faults
- 04Cleaning and housekeeping coordination
- 05Monthly reporting to the owner or manager
- 06One account contact
Exact scope is confirmed in the written quotation after the site visit.
Also under ongoing care
Where in the building
How an AMC is set up
Not a call-out: a site assessment, a written proposal, a dated calendar and monthly reports.
Ready to talk about a contract?
The assessment form asks the questions a proposal needs: property type, units, AC count, current arrangement, response level and reporting.
Request a site assessment